"We work for you!"
Company Background
The name, Wow Wireless is based on what we wanted our company to be - the best wireless experience for our customers.
That foundation had to begin with coverage, the most reliable network with superior product quality. Based on our research, Verizon is
the clear winner on all counts. Our assessment was recently supported by a national consumer magazine that ranked Verizon Wireless #1 in
every major city studied.
Company Mission and Philosophy
Wireless has always received low marks for customer service and consumer friendliness.
The phones can be complicated. The rate plans are complex. Contracts are lengthy and binding with bills that require CPAs to understand them.
In partnership with Verizon Wireless and as an authorized retailer for them, it is our mission to positively change the wireless experience for
our customers we serve, to make it less complicated, make it more affordable, more convenient, more effective, more customer friendly,
more reliable and fun, ultimately "wowing" every customer and operating with the highest level of integrity. Here's how:
- Wireless On Wheels (WOW). We come to you at your home, work or any remote location. No going into
busy stores, taking a number, traveling into town or across town and being rushed through a sales process. And, our focus is service then
sales. And we keep you working with minimal interruptions.
- We "wow" our customers. Every client gets a deep review and analysis of their current bill, rate plans, features,
equipment, etc. to ensure they have everything they need for the best experience and nothing they don't need. Once we establish a relationship
we become their personal watchdog for their account, handling new lines, upgrades and money-saving recommendations. We're their "wireless"
advocate.
- Customers come first Not just talk, we do it.
- We keep it simple. We put it all in layman's terms, language and explanations that every customer understands,
not just the customers who are experienced wireless users.
- We're business specialists. We have 24 years of wireless and business development experience.
We are resourceful, creative and innovative. We create and deliver effective wireless solutions for you.
Company Employees | Team
Owner- Christi Leboff
Co-Owner- Russell Leboff
Board of Advisors :
- Scott Basham - 20+ years wireless experience
- Doug McCrabb - 20+ years wireless experience
- Donnie Cherry - 15+ years wireless experience
Now hiring in the following areas for Account Advocates :
- Richmond, VA - Now hiring
- Roanoke/SW, VA - Now hiring
- Norfolk, VA - Now hiring
For more information contact
Russell Leboff - rleboff@vzw.blackberry.net